Privacy policy

Privacy Policy for RightNow Communications

Last Updated: November 10, 2024

Introduction

RightNow Communications (“we,” “us,” or “our”) is committed to protecting the privacy of visitors to our website and customers using our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website located at [website URL]. Please read this policy carefully to understand our views and practices regarding your personal information and how we will treat it.

By using our website, you agree to the collection and use of information in accordance with this policy.

Contact Information

If you have questions or concerns about this policy, please contact us at:

  • Company Name: RightNow Communications

  • Mailing Address: 4394 Highland Ave, San Diego, CA 92115

  • Phone: (805) 320-8687

1. Information We Collect

We may collect and process the following types of information:

  • Personal Information: Such as your name, email address, phone number, and address when you submit forms, make inquiries, or engage in our services.

  • Usage Data: Information on how you access and interact with our website, including IP addresses, browser type, browsing history, and time spent on our site.

  • Cookies and Tracking Technologies: We use cookies and similar technologies to enhance user experience, analyze trends, and for advertising purposes, as explained below.

2. How We Use Your Information

We use the collected information to:

  • Provide, operate, and maintain our website and services

  • Improve and personalize user experience

  • Process transactions and respond to inquiries

  • Communicate with you, including responding to your requests and providing updates

  • Analyze usage to enhance website functionality and improve service offerings

3. Data Use for Advertising and Retargeting

To provide personalized advertisements and retargeting experiences, we may use your data in the following ways:

  • Targeted Advertising: We may use information collected from cookies, web beacons, or other tracking technologies to serve ads based on your browsing activities and interests.

  • Retargeting: We partner with third-party advertising networks (such as Google Ads, Facebook, etc.) to deliver ads to previous visitors to our website on third-party platforms. This allows us to remind users of our services and reach potential customers.

  • Opt-Out: You may opt-out of personalized ads by adjusting your browser settings, managing preferences in our cookie consent tool, or visiting platforms such as the Network Advertising Initiative or Digital Advertising Alliance’s opt-out pages.

Please note that opting out may not remove all advertising, but it will reduce ads customized based on your browsing behavior.

4. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information except as described below:

  • Service Providers: We may share your information with third-party vendors who assist us in operating our website, conducting our business, or serving our users.

  • Legal Requirements: We may disclose your information if required by law or in response to valid legal requests by public authorities.

5. Security of Your Information

We take reasonable steps to protect the security of your information. However, please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Your Data Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the information we hold about you.

  • Correction: Request that we correct any inaccuracies in your information.

  • Deletion: Request deletion of your data, subject to certain exceptions.

  • Opt-Out: You may opt out of marketing communications at any time.

To exercise any of these rights, please contact us at [email address].

7. Children’s Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child without verification of parental consent, we will delete it.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Changes will be posted on this page, and if the changes are significant, we may provide a more prominent notice or email notification.

Acceptance of Policy

By using our website, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our site.

Contact Us

For any questions regarding this Privacy Policy, please contact us:

  • RightNow Communications

  • Address: 4394 Highland Ave, San Diego, CA 92115

  • Phone: (805) 320-8687